Customer Service

From product inquiries to order tracking, our team is dedicated to ensuring your experience with Calvexinae is seamless and delightful.

local_shipping

Shipping Information

We offer reliable shipping across India. Free shipping on all orders above ₹999.

  • Standard: 3-5 business days via premium courier partners.
  • Express: 1-2 business days available for select pin codes (additional charges apply).

All orders include tracking information sent via email once dispatched.

Returns & Exchanges

Our Policy

Items in original, unworn condition with all tags and packaging intact may be returned within 14 days of receipt for a full refund or exchange.

Exceptions

Custom-altered jeans (length, taper, or waist adjustments) and items marked "Final Sale" are non-returnable.

Payment Methods

We accept the following payment methods:

  • credit_card Credit & Debit Cards (Visa, Mastercard, RuPay)
  • account_balance Net Banking & UPI
  • payments Cash on Delivery (for orders under ₹5,000)
  • wallet Digital Wallets (PhonePe, Google Pay, Paytm)

Direct Assistance

Email Us arrow_forward Call Us: +91 88267 16829 arrow_forward Track Your Order arrow_forward

Our Office

SHAYNA FASHION HUB PRIVATE LIMITED

Upper G/F, D-35, Plot No. 2-A, Panchparmeshwar Mandir,
Dominos, Lakshmi Nagar, New Delhi,
New Delhi - 110092, India

Email: shayna@kitmnex.shop
Phone: +91 88267 16829

Business Hours

Monday to Saturday: 10:00 AM – 7:00 PM IST

Sunday: Closed

We aim to respond to all inquiries within 24 business hours.